Safety-first guidance

Car Help

A guided, safety-first way to understand the next sensible step. ServiceBay routes you to the right capability, not a guessed diagnosis.

Car Help

Tell us what is happening

This is safety guidance, not a diagnosis. We use it to route you toward suitable specialists.

Step-by-step

1. What best describes it?

Warning light or messageDashboard warnings, red or amber symbols.Noise, vibration, or drive feelSomething feels different while driving.EV, hybrid, or battery issueCharging, range, 12V, or hybrid system alerts.

2. What powers the car?

Petrol or dieselConventional engine vehicle.Hybrid or plug-in hybridHEV or PHEV powertrain.Electric vehicleBattery electric vehicle.

3. Any urgent signs?

No obvious dangerCar is stable and no smoke, leaks, or severe warnings.Red warning, overheating, or brake issueTreat as urgent until checked.Smoke, fuel smell, or orange EV cableStop and keep clear.

Vehicle

Symptom

Powertrain

Specialist

Selected: brake problem

Car won't start Warning light EV won't charge Brake problem Steering problem Strange noise Overheating Tyre problem Battery problem Air conditioning Hybrid system warning General service

Car won't startWarning lightBrake problemSteering problemStrange noiseOverheatingEV won't chargeHybrid system warningGeneral service

Tyre helper

Decode a tyre size

Example profile: 205 / 55 R16 91V

Tyre width

The tyre width in millimetres, measured from sidewall to sidewall.

Always verify tyre size, load rating, and speed rating on the physical tyre sidewall or the vehicle tyre placard before buying or booking fitment.